MCD Global Charcoal Export Limited is committed to protecting your personal data and your right to privacy. This policy explains how we collect, use, and protect your information.
MCD Global Charcoal Export Limited ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, submit a quotation request, contact us, or enter into a business relationship with us.
If you are located in the European Economic Area (EEA) or United Kingdom, this policy is designed to comply with the General Data Protection Regulation (GDPR) and UK GDPR. For users in other jurisdictions, we apply equivalent protections as a matter of best practice.
We collect personal data that you voluntarily provide when you:
When you visit our website, we may automatically collect certain technical data, including:
In the course of a business relationship, we may hold additional information including order details, shipping instructions, payment records, and correspondence. This information is necessary for the performance of our contract with you.
We process your personal data on the following legal bases:
We use the personal data we collect to:
We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.
Our website uses essential cookies to ensure basic functionality, including session management, form security (CSRF tokens), and user preferences. These cookies are strictly necessary for the website to function and cannot be disabled.
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools collect anonymised information including pages visited, session duration, geographic region (country level), and device type. This data helps us improve our website and services.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.
We do not sell, rent, or trade your personal data. We may share your information with carefully selected third parties in the following circumstances:
All third parties with whom we share data are required to process it in accordance with applicable data protection laws and our instructions.
As an international export company, your data may be processed in or transferred to countries outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or we transfer only to countries with an EU adequacy decision.
If you require further information about international data transfers or wish to obtain a copy of the safeguards in place, please contact us at sales@mcdglobalcharcoalexport.com.ng.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While we take all reasonable measures to protect your data, no internet-based system is completely secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of a data breach that affects your personal information.
If you are located in the European Economic Area or United Kingdom, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at sales@mcdglobalcharcoalexport.com.ng. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:
After the applicable retention period, data is securely deleted or anonymised.
Our website and services are directed at businesses and professional buyers. We do not knowingly collect personal data from individuals under the age of 18. If you become aware that a minor has provided us with personal information, please contact us and we will take steps to delete such data.
Our website may contain links to third-party websites (such as freight partners, port authorities, or reference resources). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policy of any website you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
MCD Global Charcoal Export Limited
Abuja, Federal Capital Territory, Nigeria
📞 +234 915 454 8534
✉️ sales@mcdglobalcharcoalexport.com.ng
We aim to resolve all privacy concerns promptly and fairly.