Please read these terms carefully before placing an order with MCD Global Charcoal Export Limited. By placing an order, you agree to be bound by these terms.
In these Terms and Conditions:
All orders placed with MCD Global Charcoal Export Limited are subject to acceptance by the Company. An order is deemed accepted only upon the Company issuing a written Proforma Invoice or Order Confirmation signed by an authorised representative of the Company. Verbal agreements, online inquiries, or email discussions do not constitute a binding order unless followed by a signed Proforma Invoice.
The Company reserves the right to refuse or cancel any order at its discretion, including but not limited to cases where goods are unavailable, the quoted price was in error, or the Buyer has not met the Company's credit requirements. In such cases, any deposit paid will be refunded in full.
Quotations issued by the Company are valid for fourteen (14) calendar days from the date of issue unless otherwise stated in writing. Prices quoted are based on prevailing market rates, production costs, freight costs, and exchange rates at the time of quotation. The Company reserves the right to revise quotations if these factors materially change before an Order is confirmed.
All quotations are subject to product availability. The Company will notify the Buyer promptly if a product quoted becomes unavailable after quotation but before Order confirmation.
All prices are quoted in United States Dollars (USD) unless otherwise agreed in writing. Prices are based on the trade term (Incoterm) specified in the quotation — commonly FOB (Free On Board, Port of Lagos), CIF (Cost, Insurance, Freight), or CFR (Cost and Freight).
Any applicable taxes, import duties, customs levies, port charges, or other local charges at the destination country are the sole responsibility of the Buyer. The Company's prices do not include destination country taxes unless explicitly stated.
Price adjustments may be made for:
The Buyer will be notified of any price adjustment in writing and must confirm acceptance before the Order proceeds.
Standard payment terms are:
The Company may accept alternative payment terms for established buyers, including:
All bank transfer charges, SWIFT fees, and intermediary bank charges are the sole responsibility of the Buyer. Payments must be received in full (net of all bank charges) for the relevant payment milestone to be considered complete.
The Company is not obliged to commence production, arrange container booking, or release shipping documents until the applicable payment milestone has been received and cleared.
Overdue payments will accrue interest at the rate of 2% per month calculated from the payment due date.
Estimated shipping timelines provided by the Company are indicative only and do not constitute a legally binding guarantee of delivery date. Shipping timelines may be affected by factors outside the Company's control, including vessel schedules, port congestion, weather, customs clearance delays, and force majeure events.
The Company will make all reasonable efforts to meet agreed shipping schedules and will notify the Buyer promptly of any material delay.
Risk in the Goods passes to the Buyer at the point defined by the agreed Incoterm:
Product specifications (moisture content, fixed carbon content, ash content, volatile matter, calorific value, piece sizing) are as stated in the Proforma Invoice and/or product datasheet. The following tolerances apply:
The Company encourages buyers to arrange independent pre-shipment inspection by a recognised international inspection agency (such as SGS, Bureau Veritas, or Intertek). The cost of pre-shipment inspection is to be borne by the Buyer unless otherwise agreed.
Claims regarding product quality must be submitted in writing with supporting independent laboratory analysis reports within fourteen (14) days of the Buyer's receipt of the Goods. Claims submitted after this period, or without complete laboratory documentation, will not be considered.
The Company's standard packaging is moisture-resistant poly-woven bags available in 10 kg, 15 kg, and 25 kg sizes, with inner polyethylene liners for moisture protection. Alternative or custom packaging may be arranged subject to minimum order quantities and prior written agreement.
ISPM-15 compliant wooden pallets and packing materials are used where required by the destination country's phytosanitary regulations.
Due to the nature of bulk commodity exports and the associated logistics costs, the Company does not accept returns of Goods once shipped, except where:
Valid claims will be resolved by one of the following remedies at the Company's discretion: replacement Goods in a subsequent shipment, credit note against future orders, or partial refund proportionate to the deficiency established by laboratory analysis.
Claims for short weight must be supported by an independent weighbridge or container weight certificate issued at the destination port within 14 days of container arrival.
The Company's total liability under or in connection with any Order shall not exceed the value of the Goods as stated on the Commercial Invoice for that Order. The Company shall not be liable for any indirect, consequential, special, or punitive damages arising from delays in delivery, product quality disputes, documentation errors, or any other matter connected with the supply of Goods — even if the Company has been advised of the possibility of such damages.
The Company shall not be held liable for failure or delay in performing its obligations caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, fire, explosion, flood, war, civil unrest, terrorism, government actions, port strikes, vessel delays, pandemic restrictions, or any other event not reasonably foreseeable or preventable.
The Company will notify the Buyer in writing within five (5) business days of becoming aware of a force majeure event and its expected impact on the Order. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected Order by written notice, and any deposits paid will be refunded less reasonable costs already incurred.
All content on the Company's website and marketing materials, including text, photographs, logos, product descriptions, and design elements, is the intellectual property of MCD Global Charcoal Export Limited or its licensors. Reproduction, redistribution, or commercial use of any such content without prior written permission is strictly prohibited.
Custom packaging designs, labels, or branding provided by the Buyer remain the intellectual property of the Buyer. The Company accepts no liability for any intellectual property infringement contained in buyer-supplied design files.
Both parties agree to keep the terms of any Order, pricing, and commercial information confidential and not to disclose such information to any third party without prior written consent, except as required by law or regulation.
These Terms and Conditions and all Orders placed under them shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The parties submit to the non-exclusive jurisdiction of the Nigerian courts.
In the event of a dispute arising under or in connection with these Terms and Conditions, the parties shall first attempt to resolve the matter through good-faith negotiation for a period of not less than thirty (30) calendar days.
If the dispute remains unresolved after thirty days of good-faith negotiation, either party may refer the dispute to binding arbitration under the Arbitration and Conciliation Act of Nigeria (Cap. A18, LFN 2004), with proceedings to be held in Abuja, Nigeria. The arbitration shall be conducted in the English language.
The Company reserves the right to amend these Terms and Conditions at any time. The version in effect at the time an Order is confirmed shall govern that Order. Updated Terms will be published on the Company's website with a revised effective date.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a competent court, the remaining provisions shall continue in full force and effect.
For any questions regarding these Terms and Conditions:
MCD Global Charcoal Export Limited
Abuja, Federal Capital Territory, Nigeria
📞 +234 915 454 8534
✉️ sales@mcdglobalcharcoalexport.com.ng